According to Reuters, Tesla reportedly inflated the electric mileage of its cars by “rigging the range-estimating” software roughly a decade ago. The objective was to impress drivers with sunny range figures, but as soon as the battery level fell below the halfway mark, the algorithm automatically shifted to telling the real miles left in the bank.
To avoid drivers getting stranded due to a depleted battery, Tesla built a buffer juice system that offered an extra 15 miles of reserve range when the car was close to empty, supposedly enough to find a charging station. Notably, the order to show realistic range once charge levels reached 50% came straight from Tesla CEO Musk.
The automaker reportedly created the range-misrepresenting tool when it had only two cars in its portfolio, but it’s unclear if the company still deploys the trick. This isn’t the first time Tesla cars have been targeted for under-performing on range claims, but it’s the first time that Tesla has been accused of willfully employing shady tactics to hide its battery shortcomings.
Notably, Tesla doesn’t tweak the range figures depending on the external environmental conditions, even though research has proved that extremes of hot and cold temperature can create issues like slowed charging and reduced range. To deal with annoyed customers, Tesla not only canceled appointments on call, but also baked a system in its mobile app that reportedly blocked customers from booking appointments for range-related issues.
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