Why Ola Electric’s Voluntary Recall Is a Step in the Right Direction

Ola Electric Recalls Ola S1 Scooter Front Suspension System – Commitment to Customer Safety

Ola Electric has today announced a voluntary recall of its Ola S1 electric scooter front suspension system. This recall announcement was much awaited, and often suggested by customers. It comes after a number of incidents where the front suspension broke.

Upgrading Your Ola S1’s Front Suspension System: What You Need to Know

The company has assured its customers that all components of the front fork arm have been thoroughly tested under extreme conditions and engineered for safety. The front fork design has been updated in the 2023 Ola scooters, further enhancing durability and strength.

For customers who have concerns over their scooter’s front suspension system, Ola Electric is offering a free upgrade. Customers can book an appointment for the voluntary recall procedure at an Ola Experience Centre or Service Centre starting March 22. Ola Electric will soon outline the booking appointment process.

If you’re curious about the Ola S1’s front suspension system, here’s what you need to know. The front suspension system is responsible for absorbing bumps and jolts while riding. It’s made up of several components, including the front fork, shock absorbers, and other scooter parts. Front fork is a crucial component that connects the front wheel to the scooter’s body and helps support the rider’s weight. If it breaks when being ridden, it poses serious danger.

Is Your Ola S1 Scooter Affected by the Voluntary Recall?

As per Ola Electric, the front suspension system of the Ola S1 electric scooter has been designed to provide optimal performance and reliability. The scooter’s front fork suspension has been engineered to work with the scooter’s weight and to handle typical loads. The front fork suspension system has been tested at much higher loads than what is typically expected during normal use.

However, there’s no denying that multiple Ola S1 electric scooter owners have been posting photos of their broken scooters. Different situations and reasons. Same outcome. If you’re looking to upgrade the front suspension system of your Ola S1, you can get in touch with the company for more information.

Ola Electric’s Transparent Communication with Customers.

Seeing Ola Electric’s monthly sales, there’s no doubt that their scooters are selling like hotcakes. Providing riders with a smooth and comfortable ride as is evident from numerous customer testaments. With the free upgrade/voluntary recall option available, Ola Electric is demonstrating its commitment to ensuring the safety and satisfaction of its customers.