It’s not just the offerings on board that have changed the way older cruise guests feel about this form of travel.
One Cruise Critic member from Preston, UK explained that they prefer the old booking methods used before systems became digitalised.
The person who used the name Aulanis explained that “all the benefits of electronic gadgetry” have made holidays more complicated than before, taking “hours” to get all their documentation printed off before boarding the ship.
They added that service has also changed on board, with small details like chocolates on pillows and turndown offerings becoming rarer as staff are tasked with servicing more cabins.
Aulanis said: “Oh and another thing all the cruise lines seem to have cut back on extras that they used to provide in loyalty schemes. Perhaps I am just not cut out for today’s “big sell” cruising environment. The problem of course is what do we do instead.”
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