London’s Heathrow airport has told airlines to stop selling tickets for flights this summer and introduced a daily passenger cap, as it admitted resources have been overwhelmed over the past few weeks.
The UK’s busiest airport said no more than 100,000 people would be able to fly each day from the airport until September 11, which it warned would lead to more disruption and flight cancellations.
“We are asking our airline partners to stop selling summer tickets to limit the impact on passengers,” said chief executive John Holland-Kaye on Tuesday.
Under current schedules, there are an average of 104,000 daily departing seats, meaning airlines will need to cut scores of flights to meet the latest cap.
Holland-Kaye said some “critical functions” were still “significantly under resourced”, particularly ground handlers, which are subcontracted by airlines and typically handle tasks such as check-in and baggage.
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