Starting the refund process for an Xbox game is rather simple, but you won’t be able to do it from your console itself. You have to instead head over to the official Xbox website.
- Go to the Xbox Support website.
- Sign in with your Xbox account.
- Select the game you want to refund from the drop-down menu.
- Submit your refund request.
Microsoft lays out the criteria to be eligible for a refund, and they are similar to the ones you’ll find on Steam. The company says requests are usually made within 14 days of the purchase date, and they are typically for games that you haven’t played for very long. Though a specific duration isn’t provided, the chances of getting a refund for a game you’ve dumped hundreds of hours into and have owned for months are slim to none.
Back in the day, demos used to be released for major games that let players catch a glimpse of what they were getting into before purchase, but that’s largely not the case anymore. With many games being released in broken or buggy states, having the ability to refund is a lifesaver.
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