While the means by which you can reset your PS5 controller isn’t especially dangerous or invasive, it is still normal to be a little reluctant to perform them if you don’t actually have to. So, what situations would actually call for either a soft or hard reset of a PS5 controller? Generally speaking, any situation wherein you cannot use your controller the way it’s meant to be used can warrant a reset.
For instance, let’s say your controller spontaneously unpairs from your PS5 console and you can’t seem to get it to re-pair. It’s possible something has gone weird with its Bluetooth signal, so a reset would definitely be warranted there. Or, perhaps the controller has stopped responding altogether. Even if you press the PS button, none of the lights turn on and your PS5 won’t respond to it, even if you connect it with a hard line. Assuming the battery isn’t dead, that’s another prime reset situation. On that note, though, you should definitely make sure your controller is properly charged before you assume the problem is connection shenanigans. Resetting won’t do anything if the controller is running on empty, after all.
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