As for what problems will be covered and how much you’ll be reimbursed, VinFast has specified three types of issues. Type 1 issues are “inconveniences” that don’t affect the safety or operation of the car. Each reported Type 1 issue is worth $100. Type 2 issues brick the vehicle and cause it to be completely inoperable. Such issues will net customers $300 for each occurrence. Lastly, Type 3 problems cover the car if it’s been in the shop longer than three days. On the fourth day onward, the customer will receive $100 for each day in the shop.
VinFast notes that it won’t cover problems that stem from hardware or software upgrades or issues that show up because of an accident or misuse of the vehicle. Getting extra cash when your car decides to stop working is undoubtedly nice, but given that the VinFast VF8 starts at $46,000, a few hundred bucks here and there might not be enough.
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