A review of over 6,500 consumer complaints, including police versions of the SUV, found no evidence of a safety issue
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U.S. auto safety regulators on Monday closed a six-year-old investigation into 1.47 million Ford Explorer SUVs over reports of exhaust odours in vehicle compartments and exposure to carbon monoxide without seeking a recall.
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The National Highway Traffic Safety Administration (NHTSA)said it had conducted an in-depth investigation first opened in July 2016 that included review of over 6,500 consumer complaints over 2011-2017 model year vehicles, including police versions of the SUV, and found no evidence of a safety issue.
NHTSA said its investigation found “that the 2011-2017 Ford Explorer vehicles when accurately measured produce occupant compartment (carbon monoxide) levels which fall below current accepted health standards.”
The investigation did find issues with dealers, government fleets and others modifying the Police Interceptor vehicles. So-called “upfitting” — adding sirens, lights, cages, auxiliary power — is typically performed by governmental fleet operations, independent repair facilities, or local dealers.
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“Sealing issues caused by upfitting were responsible for the highest measured carbon monoxide levels in tested vehicles,” NHTSA said while adding the highest levels in consumer vehicles were usually traced to sealing issues caused by rear crash damage.
In 2017, Ford agreed to cover the costs of specific repairs in every Police Interceptor Explorer SUVs that may be tied to after-market installation of police equipment. The company said the modifications may have left holes in the underbody of the vehicles.
Ford, which did not immediately comment Monday, said in 2017 “if the holes are not properly sealed, it creates an opening where exhaust could enter the cabin.”
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Ford also issued a procedure in 2017 as part of a Field Service Action (FSA) that includes a heating and cooling reprogramming operation as part of a field service action. Tests demonstrated a substantial reduction of carbon monoxide levels due solely to reprogramming, NHTSA said.
Even without FSA repairs, “no vehicles unaffected by upfitter issues or prior crash damage were identified with (carbon monoxide) levels that exceed accepted occupational exposure levels.”
The city of Austin, Texas in 2017 temporarily removed all 400 of the city’s Ford Explorer SUVs from use. All were repaired and returned to service after getting FSA repairs, NHTSA said.
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