San Jose: New-generation Chick-fil-A — drive-thru, walk-up only — opens near Highway 101

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Two long drive-thru lanes. Walk-up order windows. And a dozen outdoor tables shaded by red umbrellas.

Chick-fil-A opened its first new-generation restaurant for Silicon Valley today, and it’s designed to cater to diners on the go. The drive-thru is located at Silver Creek Valley Road, just east of Highway 101, in South San Jose, and will serve customers from 6:30 a.m. to 10 p.m. Monday-Saturday in the vehicle lanes, and until 9:30 p.m. at the carry-out windows.

Franchise owner Zach Jones is hiring 150 full-time and part-time employees for this location.

Why no indoor seating? Chick-fil-A’s research has shown that customers in this market haven’t exhibited a strong desire to head inside to eat, so the company put the focus on commuters and other takeout customers. With a double drive-thru and multiple walk-up windows, order wait times should be minimized, a spokesman said.

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