Urgent warning to passengers flying out from major Scots airports this weekend

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AN URGENT warning has been issued to passengers flying out of a Scots airport this weekend.

Travellers going through Glasgow and Edinburgh Airports have been given important advice after an IT fault sparked travel chaos last week.

Passengers have been issued the urgent warning

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Passengers have been issued the urgent warningCredit: Getty
Glasgow Airport was hit by the system outage last week

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Glasgow Airport was hit by the system outage last weekCredit: Alamy

Thousands of people across the country faced havoc after Passport e-gates were hit by a 24-hour outage.

And insurance experts have issued advice on how to protect yourself against similar system fault.

David Parker, the Divisional Director at A-Plan Insurance, has said it is vital for travellers to take out cover that will protect them against airport delays.

He said while fast track security passes can reduce your stress, they won’t protect you against similar passport security failures, or flight cancellations.

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He also said with airport staff set to strike – the chances of your travel plans being delayed or disrupted are more likely.

Mr Parker said:  “It’s never been more important to consider all eventualities when taking out travel insurance, as airport strikes are becoming a common occurrence, and unpredictable IT outages – like we’ve seen this weekend – mean travellers end up missing their flights.

“Sadly, your airline isn’t liable to offer a refund or alternative flight if you end up missing your plane due to airport security or border control delays, so it’s up to you to protect yourself.”

He added: “You never know when delays will impact your travel plans, and so it’s crucial that you take out a policy that accounts for strike action, IT failures and similar unexpected events.

“One in 20 policies don’t offer cover if you miss your departure due to queues or strikes, so don’t presume it’s covered by every insurance provider.

“This is also why it’s important to purchase your travel insurance as soon as you’ve booked your flights – rather than leaving it to the last minute – as this means you’re covered against strike action and uncontrollable delays well before you even get to the airport.”

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