WhatsApp may let businesses manage chats from their linked devices

After rolling out several new features, Meta-owned WhatsApp is likely working on a new feature for businesses to let them manage chats from their linked devices in an upcoming subscription service from WhatsApp for businesses.

According to WABetaInfo, under a new optional subscription plan called WhatsApp Premium, users will be able to use additional features such as the ability to create a custom business link and link up to 10 devices to their accounts in the future.

About the last feature, it would also be helpful for large businesses to manage certain chats from a specific device — for this reason, WhatsApp is developing the ability to assign chats to linked devices, the report said.

In a screenshot, a tooltip showed up to inform the user about the new feature when it is enabled for the business account.

“When you want to assign a certain chat to a specific linked device, the list of your linked devices will show up so you can select the desired device,” the report said.

“Assigned chats will be highlighted within the selected device, so the user that’s using that specific device knows they have to manage those conversations,” it added.

Since this is a business tool, it will not be available for standard WhatsApp accounts. This feature is under development and will be released in a future update of the app.

–IANS

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(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)

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