The first solution should be resetting the camera app itself. If you can access it, launch the camera app, tap the gear icon on the top-left corner, scroll down to Reset settings, and tap “Reset.”
Sometimes a new phone ships with bugs, and Samsung fixes them by rolling out camera updates after the release. On the camera settings page, tap About Camera to ensure you have installed the latest update.
If the camera app isn’t opening, open the Settings app, find the app list, and select “Camera” from the list. Tap storage and cache, then clear both. While on the camera settings page, you can also check if the app has the required permissions: It’ll need the camera, files, and microphone access to work correctly. You can also check the permissions by heading to the Security and Privacy > Privacy tab in the Settings app (via Samsung).
Also, try restarting your phone if resetting the app itself doesn’t do the trick. Hold the power button until the power menu appears, and tap the “restart” button.
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