Brits will spend £82,000 on home deliveries over adult lifetime, study finds


Two-thirds of Brits have increased their home deliveries since the start of the pandemic – with clothing, gifts and takeaways being the most popular items ordered

Two-thirds of Brits have increased their home deliveries since the start of the pandemic

Brits will spend almost £82,000 on home deliveries over the course of their adult lifetime, research has revealed.

The most common products being dropped off by the UK’s ever-growing fleet of delivery drivers are clothes, with more than half (55 percent) having an item posted to them over the past 12 months.

This is closely followed by gifts (48 percent), takeaways (45 percent), groceries (44 percent) and books (38 percent).

Britain has relied on delivery workers more than ever as of late, with 66 percent of the 2,000 adults surveyed increasing their deliveries since the onset of the pandemic, typically receiving seven extra per month.

And it looks like the trend is here to stay, as almost one in three (31 percent) claim they will keep ordering more deliveries to their door for the foreseeable future.

Nearly half have had a takeaway delivered in the last 12 months


Hollie Adams/Bloomberg/Getty Images)

The survey was carried out by commercial motor insurance provider Zego, which insures fleets as well as individuals who use vehicles for work.

Sten Saar, CEO of Zego, said: “In Britain, we have always called on fleets of delivery drivers to make life more convenient for us, whether it’s having clothes delivered ahead of an event or food delivered at short notice.

“But over the past 18 months, in particular, these key workers have played a priceless role in keeping the UK running.”

The study found that most like to track their delivery where possible, with seven percent confessing to checking for an update every hour.

And more than a quarter (28 percent) of those surveyed via OnePoll, have either skipped work or studies, or started late or finished early, to make sure they were around to receive a delivery.

This rose to two-thirds (66 percent) of 18-24-year-olds.

According to the study, eight in ten (81 percent) said delivery drivers have been more important than ever during the pandemic.

And more than a third said they’ve been helped out by a delivery driver over the past 12 months.

The most common way in which delivery drivers have helped the public is by delivering food while people have been self-isolating, or delivering food that wasn’t in stock in the shops.

Over a third say they have been helped out by a delivery driver in last 12 months


John Keeble/Getty Images)

Meanwhile, more than three-quarters (78 percent) think the need for fleets of delivery drivers is only going to keep growing.

And 81 percent really appreciate the role that fleets of delivery drivers play in modern society.

As a result, 61 percent think workers in the sector deserve access to flexible and affordable insurance, to help make their jobs more cost-effective and save them money.

Sten Saar added: “It is clear that Britain’s love for online shopping is here to stay and the demand for deliveries will only continue to grow into the future.

“Fleets of delivery drivers have our appreciation but also need our ongoing support.

“Zego insurance exists to help these drivers power opportunities, and we hope to be doing this for a long time to come.”


  1. Clothing
  2. Gifts
  3. Takeaways
  4. Groceries
  5. Books
  6. Toiletries
  7. Shoes
  8. Electronics
  9. Medicines
  10. Home decorations

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