Dubai Police records 2 minutes 24 seconds average response time to emergencies in Q3

DUBAI, 23rd October, 2023 (WAM) — Major General Pilot Ahmad Muhammad bin Thani, Assistant Commander-in-Chief for Ports Affairs at Dubai Police, commended the significant role played by officers, non-commissioned officers, and ipersonnel in the Command and Control Centre and Patrols Division in maintaining security in their respective areas.

This dedication achieved an impressive average emergency response time of 2 minutes and 24 seconds in the current year’s third quarter.

The remarks came during a performance evaluation meeting for the General Department of Operations for the third quarter, attended by Major General Abdullah Ali Al Ghaithi, Assistant Commander-in-Chief for Operations Affairs; Major General Dr Mohammed Nasser Abdul Razzaq Al Razouki, Director of the General Department of Operations, his deputy, Brigadier Turki bin Fares; Brigadier Khaled Saeed bin Sulaiman, Deputy Director of the Regulatory Office; Colonel Engineer Abdullah Al-Mulla, Deputy Director of the General Department for Communications and Technology Affairs, and several directors of general departments and police stations.

The meeting discussed topics on the agenda, the implementation of recommendations and decisions from the second-quarter review, and a comparison of performance indicators between the third quarter of this year and the same period last year.

Major General bin Thani was also briefed on the third quarter’s emergency call number (999) statistics. The Command and Control Centre received 2,237,016 calls, with 2,201,981 calls being answered within 10 seconds, accounting for 98.4 percent.

These meetings are part of Dubai Police’s integrated methodology to evaluate the results of the general departments every quarter.