Revealed: Ten VERY odd room service orders made in hotels around the world, from the USA to Japan via the UK
Life in the hospitality industry is notoriously tough. And some guests don’t help – especially the ones who leave staff scratching their heads with odd room service requests.
Such as diet water.
When hundreds of hotels around the world were asked by researchers for their most bizarre room service requests for a global study, this impossible drink was flagged as a room service order by a hotel in the U.S.
In total, 473 hotels worldwide took part in the survey, by Hotels.com, which also revealed that properties had been asked for ‘bison meat’ and an egg-less version of an egg dish called shakshuka.
The typical North African dish consists of poached eggs in a simmering tomato sauce with spices, meaning the guest was presumably left with not much more than tomatoes on their plate.
Hundreds of hotels around the world were asked by researchers for their most bizarre room service requests (stock image)
One guest showed up at their hotel with a raw fish and asked kitchen staff to cook it for them (stock image)
A study revealed how one hotel guest asked for an egg-based shakshuka, above, without the eggs (stock image)
Another U.S guest asked for ‘boiled bottled water’, while one in South Korea showed up at their hotel with a raw fish and asked staff to cook it.
Other odd requests from the Hotels.com survey included ‘melted ice cream’, ‘cockle popcorn’ – or deep-fried cockles, a ‘no-egg-white omelette’, a blowfish, and a ‘rice bowl for dogs’.
Results from the study also revealed ‘what’s in when it comes to dining in’ – a far more conventional list.
The most popular order worldwide was a burger (40 per cent), beating the classic club sandwich, pizza, and even chips.
‘For Brits, it’s all about burgers in bed, with the most popular time for room service being between 7pm and 8pm,’ the study said.
‘While it’s all about escargot and oysters in public, burgers and chips rule in the room, with 75 per cent of hotels saying that people order fancier food in the hotel restaurant.’
British food orders are evolving year on year, with more than half (55 per cent) of hotels seeing an increase in vegan orders over the past year, a higher proportion of properties seeing an increase in requests for vegetarian or dairy-free dishes.
The inaugural study – named the Room Service Report – further found that demand for room service is on the rise globally, according to almost two in five hotels, and almost a third (30 per cent) of travellers spend at least £100 on their room service bill per night.
Melanie Fish, spokesperson for Hotels.com, said: ‘Room service holds a special place in the hearts of hotel guests.
‘Whether it’s a treat-yourself moment or must-have after a long day of sightseeing.’
The study looked at global room service trends from April 5 to 23, 2023, across hotels currently offering in-room dining in the U.S, UK, France, Canada, Mexico, South Korea, Japan, Norway, Sweden and Denmark.
Hotels.com is encouraging travellers to make the most of room service during their next stay and will be giving 100 guests up to £100 to spend on their ‘unusual requests’. Enter at Hotels.com/roomservice.
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